1. Customer Inquiry
Please submit your enquiry using any of the following methods:
Fill in the contact form on the of this site and send it to us. Download and fill out a detailed enquiry form and return via fax or email. According to your inquiry, if we think we have the facilities to manufacture the product then we request samples or designs from customers.
We will quote according to your inquiry, samples and designs. Please include as much detail as you can to ensure the quote to be as accurate as possible. Unit price may vary depending upon the quantity, size and colours.
3. Sample Making
After acceptance of our quotation, we make Sales Man Sample or Development Sample and send it to our customers. We don’t charge anything for making Development sample but, we charge for Sales Man Sample. The approximate unit cost for making Sales Man Sample will be double of the quotation unit price. Generally it takes one week to make Development Sample and four weeks to make Sales Man Sample.
4. Order Confirmation
If customers are happy with the samples provided, then they can confirm order by filling out the ordering form and paying 50% initial deposit or L/C at sight. It takes approximately 12-14 weeks to make the final goods ready for shipment and for repeating orders it takes to 6-7 weeks.
5. Pre-production Sample Making
After getting the order confirmation we start doing arrangement for production. This process takes a bit long, generally 3-6 weeks. Before going to final production, we make a pre-production sample and send it to our customers for approval.
6. Production and Quality Control
During production period our Quality team goes through different stages of quality check.
You can arrange your nominated forwarder or we can deliver it to your address .
DEPOSIT PAYMENT: A 50% deposit is required when you place your order, either by the individual staff member or by the company. Production of your order will begin when we receive the 50% deposit payment. Production cannot commence until this payment has been received. We also accept L/C as confirmation of order. Irrevocable transferable L/C at sight with 45 days to 90 days is also acceptable.
BALANCE PAYMENT: Balance payment is due on completion and must be paid prior to delivery, or can be paid when the goods are collected. Orders not collected after two months of notification will be returned to stock and the deposit forfeited.
PAYMENT METHODS: We accept Bank payment by Swift or Paypal . Also you can pay us in our UK account if you are from UK .
Terms & Conditions
CANCELLATIONS: We regret that cancellation of any order in which production has commenced cannot be accepted.
CONDITIONS OF SALE:
* No refunds, credits or exchanges unless goods are faulty and cannot be repaired or replaced
* Deposit will be forfeited if garments are not collected within two (2) months of notification.
*Garments damaged due to non-compliance of care instructions will not be Texture BD’s responsibility.
* Subsequent orders may result in dye lot variations if bulk fabric is not purchased by the company named above.
* All goods remain the property of Texture BD until paid for in full.